The Ulalo Privacy Policy is effective from 11th May, 2023

Our website address is: https://ulalo.shop.

Ulalo is a platform that hosts sellers and consumers of authentic and contemporary African art, handicrafts and different products. Ulalo understands that privacy is important to all users of the Ulalo website. The privacy policy shows the data that is collected through the website, when it is collected, how it is used and how to contact us if one has questions about the policy.

The Ulalo privacy policy is a legal document that is binding. By accepting the policy, it means that you have read the policy, understood the policy and you are accepting its entirety.

In the use of the website, the following personal data will be collected;

  1. Name of individual/customer/seller
  2. Gender
  3. Email address
  4. Username and password
  5. Phone number
  6. Country of origin
  7. Date of birthdate
  8. IP address
  9. Banking details
  10. Physical address
  11. Individuals’ shopping pattern
  12. Details of promotion coupons

The information is collected at different stages as one is browsing through the Ulalo website. Some of the data is automatically collected while some of the data is requested for. As an individual is opening an account, a number of the above listed data is requested for. As the person shopping, their shopping patterns and preferences are registered. As one in making payments, more data is asked for and collected.

The collected information is used in a number of different way to enhance Ulalo through the following;

  1. Identification and authentication.
  2. To enhance the shopping experience.
  3. To communicate with the users.
  4. To provide customer care
  5. Improve the site
  6. For security; to prevent fraud.
  7. Facilitate payment for products
  8. Facilitate shipping of the different products
  9. Make new products based on customer preferences or making recommendations to sellers on new products as per customer preferences

Make sure that the images uploaded to the Ulalo website do not have embedded location data in them. Visitors to the site can download and extract the data.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Visitor comments may be checked through an automated spam detection service. If you request a password reset, your IP address will be included in the reset email.

The privacy policy will be updated from time to time. Ulalo will abide to the following;

  1. When the policy has been updated the users of Ulalo website will be notified through the registered email address.
  2. The updated policy will be available on the Ulalo website indicating the date it was updated on.
  3. The email given during registration of an individuals’ account will not be used for mailing list of promotional materials, advertisements or newsletter unless the individual has subscribed for such.
  4. An individual is free to unsubscribe from receiving newsletter, promotional materials and advertisements at any time they decide to do so.

For Ulalo to fulfil its mandate and achieve its goals, it has to work with third parties. The collected information is shared with third parties. That is to fulfil the orders, facilitate payment, and facilitate shipping and to improve the shopping experience. Ulalo is not liable for how the third parties handle the information given.   For any questions or enquiries about the privacy policy, write us through our contact us on https://ulalo.shop/index.php/contact/