The Ulalo Terms and Conditions are effective from 11th May, 2023.

Ulalo is a platform that hosts sellers and consumers of authentic and contemporary African art, handicrafts and different other products. Ulalo does produce and sell different art, handicraft and other products on the website. In addition, Ulalo sells art, handicrafts and other products from different suppliers and sellers. The Ulalo terms and conditions covers the use of the website, services in purchase of different products and privacy policy.

The Ulalo terms and conditions is a legal document that is binding. By using the ulalo.shop website, it means that you have read the policy, understood the policy and you are accepting its entirety. This includes the Ulalo Privacy Policy as well as the Ulalo Return and Refund Policy.

Ulalo is an online business. All the transactions are done through the Ulalo website. That is the browsing of products, the choice of products, payment for the products, choice of shipping method and payment for shipping. Ulalo is not liable for any transactions that are done outside the specified means. If there are any questions, write us through our Contact Us page through at https://ulalo.shop/index.php/contact/, message us on +265 881 073 597 or +265 987071757 or send a message through WhatsApp the same numbers or through social media; Ulalo on Facebook and Pinterest and ulalo_shop. The customer is liable for any payments required to pay for messaging or calling Ulalo.

Ulalo is a free of payment site to use. Consumers are able to browse through catalogues of products, open an account, select and save the selected products in their shopping baskets, pay for their products, select shipping methods. The consumer are encouraged to give feedback on the quality of service and quality of each purchased product for free. Payment for the products and shipping should be done through the payment options on the website. Ulalo is not liable for any transactions that are done outside the business.

For all sellers, they are free to upload their products for zero fees. But for every product sold, a commission of 7 percent will be deducted as commission to Ulalo.

The shipping fee goes directly to the vendor to facilitate shipping of the products. Ulalo does not provide shipping of any products. Shipping is done by third parties according to customers’ choice. Each shipping company has its own policies and management. Ulalo is not liable to anything done by the shipping companies.

Ulalo is a platform for adults. Users have to be 18 years old and above. Children above the age of 13 can use the site with parent or guardian supervision.

Ulalo is a site that respect intent to host people from various cultures, race and background. There is need for decency, respect and tolerance for one another. Hate speech, obscene language, racist and nudity are not allowed on the site. Any post that include the above will be taken down.

All users are responsible for their in country tax payment, bank fees and other related fees.

Ulalo reserves the right to the usage of the website. It has the right to take down posts and to block users who uploaded content that is not in line with the rules and regulations of the site and those who bring harm or disarray to the site.

Ulalo hosts sellers and suppliers of different products. Each seller and supplier has different conditions with regard to warranties, returns and refunds. It is the customers’ responsibility to check all product details, warranty conditions, return and refund policy given by each seller. Ulalo is not liable for any omissions, miscommunication from different sellers.

All users that upload their content on the Ulalo website lose all their rights to the material. By uploading the material, they are giving Ulalo the right to use their material on the site, any other platform or any Media.

For any questions or enquiries about the terms and conditions, contact us on https://ulalo.shop/index.php/contact/